With so many lovely reviews from our fantastic guests we know you love The Cottage Beyond - but its so fabulous to have it confirmed by a visit England inspector too!
Every year The Cottage Beyond undergoes an inspection to ensure that our high standards of cleanliness, appearance, customer service, accommodation and facilities still meet the expectations and quality expected of our guests, and Visit England.
An independent assessor comes to The Cottage Beyond and spends an hour or so walking around the property, questioning us on our policies and procedures, opening every cupboard, testing the mattresses and running their finger along the skirting boards! We put our heart and souls into constantly reviewing what we are offering our guests, ensuring that our beautiful property is in as good condition for each and every family or group that visits.
We are over the moon that we have achieved such high scores again this year, being awarded 5 stars, and a gold award; the highest accolade available from Visit England's accommodation assessors.
Top marks were specifically awarded to us for cleanliness, guest communication, facilities and our location and gardens. The inspector commented on the 'stunning grounds for the guests to enjoy' and 'pristine levels of cleanliness and a superb welcome from the owners'.
We pride ourselves on our ever-growing collection of artwork from local artists, our newest piece, a beautiful print of the Wellington Monument, (created by local artist Julia Newell) received special attention with the inspector mentioning 'the print of the Wellington monument is stunning by the front door', we hope you'll agree!
We have also been so pleased that all our hard work in the Spa Hall was noticed. Indeed, one of the inspectors highlights was the 'new enhanced changing area in the swimming pool with high quality GHD hairdryers', and they also mentioned that an 'excellent indoor swimming pool and jacuzzi is provided'. We know that the guests who have been able to use the upgraded facilities have been suitably impressed!